Privacy Policy

Who we are

The Valley Outdoor Services is a locally owned landscaping company serving Snoqualmie, North Bend, Issaquah, and Sammamish, WA. You can reach us at (425) 340-9452 or by email at info@thevalleyoutdoorservices.com.

Information we collect

When you request a quote we collect the information you submit: your name, phone number, email address, property address (street, city, ZIP), lawn size, and your answers to our qualifying questions. We may also receive basic technical data such as your browser type, device, and the ad or page that referred you.

How we use your information

• • To prepare and deliver your free quote and schedule your call.
• • To contact you by phone, text message, or email about your request.
• • To provide, schedule, and follow up on services you request.
• • To send occasional service reminders or offers, if you opt in.
• • To meet legal, tax, and record-keeping obligations.

SMS / text messaging consent

By submitting our quote form and providing your phone number, you consent to receive informational and service-related text messages from The Valley Outdoor Services at the number provided, including messages sent by an automated system. Consent to receive text messages is not a condition of purchasing any goods or services.

• • Message frequency varies based on your request and scheduled services.
• • Message and data rates may apply from your mobile carrier.
• • Reply STOP at any time to opt out of future text messages.
• • Reply HELP for assistance, or call us at (425) 340-9452.
• • Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your phone number or SMS consent with third parties or affiliates for their own marketing purposes. Mobile information will not be shared with third parties for marketing or promotional purposes; information may be shared only with service providers that help us deliver messages on our behalf, and those providers may not use it for any other purpose.

Email communications

You may receive emails about your quote, appointment, or services. You can unsubscribe from marketing emails using the link in any message, or by replying and asking us to remove you.

How we share information

We share your information only with service providers that help us run our business — for example, our scheduling and customer-management software, messaging providers, and payment or financing partners — and only so they can perform services for us. We may also disclose information when required by law. We do not sell your personal information.

Data retention and security

We keep quote and customer records only as long as needed for the purposes described above or as required by law, and we use reasonable administrative and technical safeguards to protect them. No method of transmission or storage is completely secure.

Your choices

You may request a copy of the information we hold about you, ask us to correct or delete it, or withdraw your consent to calls, texts, or emails. Contact us at (425) 340-9452 or info@thevalleyoutdoorservices.com and we will respond within a reasonable time.

Children's privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The revised date at the top of this page shows when it was last changed.